Terrible customer service. I should not give you one star. I had a alternator installed @ QC auto service and it failed after a year. Derek also took advantage of my situation and did unnecessary work on my vehicle. I was stranded on I-88 for 3 hours before I was towed to the Moline. I spoke to Derek about the faulty alternator that he sold me and I ask for a refund because alternators should last longer than a year. He said no but he will give me a couple of free oil changes for the inconvenience. Never received that either. Disappointed that this situation wasn't resolved correctly and QC should do a better job in providing good customer service instead of ripping people off by selling faulty parts and doing unnecessary auto repair.
Took my van here because I had what i thought was a minor Trans leak. Derek walked me through his diagnosis and we ended up concluding that it was oil coming off the trans pad. Was very honest and in no way tried to sell me anything I didn't need.
Highly recommend
Respectful, transparent, and excellent mechanics who are honest and reasonable in their repairs. I wish I had them where I have moved to from this area.
Great work. Honest people. Will go back for whatever needs they can cover.
I needed brake pads replaced and went to Midas first who began diagnosing what seemed like unnecessary problems. I then came here to get a second opinion. The tech told me Midas was in fact trying to upsell me and he gave me a discount on their normal cost to get it done there. Great experience.
Qc Auto Service is a US Car Repair based in Moline, Illinois. Qc Auto Service is located at 2705 38th Ave, Moline, IL 61265, USA.
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