My entire experience was horrible. Worst customer service I have ever experienced. Waited 2 weeks for everything to be delivered after paid for. Everything came except my daughter's mattress and box spring. The delivery people were more helpful and had better customer service than in the people in the store. It's black Friday today, I didn't want my 3 children and I waisting our entire afternoon inside on this nice day. Misty needs a new job!!!! She is not helpful, and super unprofessional!!!! She told me that my mattress they forgot to put on the truck was on the way at 12pm. When the delivery guys were done putting together 2 beds and bunk beds they left. So, I called and Misty answers and tells me 30 min. It's now after 2pm. I have been waiting since 11am. I cant believe they treat their customers the way they do. I dont want free anything, but my time was limited today and she just made it worse. Rude! Do not waist your time or money at this store.
My Fiance and I went there for a new furniture set. They delivered our furniture, and completely scrapped up my wall and actually made a deep crack in the wall from our couch legs. Left brown marks all over the wall from our cushions . The also slid our brand new kitchen table on my floor and scrapped the top part. I called and complained, and a guy came out and looked at the damages.. he thought he was going to get away with fixing the table with a wood PEN!!! Yeah not happening. I called and said "either give me my money back, or get me a new table" A new table is on its way. But the guy that came out just made excuses that the movers had a really tight fit and scrapped the walls.. and to make things worse, it was raining when they delivered our furniture and there was no plastic on my table or my SUEDE couch!! They think 50$ is enough refund for ALL the trouble they put us through!!!! DO NOT go to Furnish 123!!!!!
My husband and I went to this store for a new sofa. We were ready to spend 1700+ but nobody greeted us within the 15 minutes we were there. I wouldn't have bought anything anyway due to shoddy workmanship and sub-par quality .
I went into this store today. No one greeted me when I came in. I had to go look for an associate. When I found them, there were 4 people sitting around a desk. 2 of them were on their cell phones, 1 was on the store phone and 1 was just sitting around there. I asked about sleeper sofas, one associate stated that all sofas were available in a sleeper. I then had to ask if someone was going to get up and show me or if I was on my own. By the time they figured out who was going to get up and help I was halfway out the door. Very poor customer service.
Purchase a new living room set from there. My couch had to be repaired and when it was being fixed the repairmen showed me were the frame had been repaired already. New furniture that I purchased was already broke. Basically I am stuck with broken new furniture because ashley furniture rep said nothing can be done about it. Stay away from 123 furniture!!!!!!!
Furnish 123 is a US Furniture Store based in Moline, Illinois. Furnish 123 is located at 4500 16th St, Moline, IL 61265, USA.
Please contact with Furnish 123 using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Furnish 123 opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Furniture Store in Moline